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| #3525202 in Books | 2004-05-03 | Original language:English | PDF # 1 | 9.10 x1.67 x6.40l, | File type: PDF | 384 pages||0 of 0 people found the following review helpful.| CRM Book|By newins|I really don't even remember ordering this book or reading it but, it might be good it might not. You need to find out yourself|0 of 0 people found the following review helpful.| Excellent service|By Fan|Book was virtually new and it came on time . It was excellent packaging. Will buy again from this store.|From the Back Cover||“Customer Relationship Management (CRM) is a term that often gets associated with ‘complexity’ and ‘failure.’ Yet, taking care of customers is too critical to be complicated, and too important to fail. Paul Gree
Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common ...
You easily download any file type for your gadget.CRM at the Speed of Light, 3e | Paul Greenberg. Which are the reasons I like to read books. Great story by a great author.
