[PDF.85qo] E-Service: New Directions in Theory and Practice

E-Service: New Directions in Theory and Practice

[PDF.qm02] E-Service: New Directions in Theory and Practice

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 | #7457878 in Books |  M E Sharpe Inc |  2002-08-02 |  2002-07-31 | Original language:English | PDF # 1 |  9.02 x.79 x5.98l,1.06 | File type: PDF | 320 pages

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The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of the new millennium. It reflects the fundamental shift in the economy from goods to services and the explosive expansion of information technology. This book provides a collection of different perspectives on e-Service and a unified framework to understand it, even as the business community grapples with the concept. It feat...

You can specify the type of files you want, for your device.E-Service: New Directions in Theory and Practice   |  Roland T. Rust, P.K. Kannan. I really enjoyed this book and have already told so many people about it!

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