[PDF.25ab] The Essential Guide to Knowledge Management: E-Business and CRM Applications

The Essential Guide to Knowledge Management: E-Business and CRM Applications

[PDF.uj37] The Essential Guide to Knowledge Management: E-Business and CRM Applications

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 | #6496594 in Books |  2000-12-16 | Original language:English | PDF # 1 |  9.00 x.90 x6.90l,1.35 | File type: PDF | 352 pages

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||0 of 0 people found the following review helpful.| crammed full of information|By R. Mahoney|This is one heck of a book. I had to get it for a class in Knowledge Management.
This is not an easy read. It was written for those who are already in the management profession and is definitely not "dumbed down" for the ignorant masses.
But if you are sincerely want a comprehensive understanding this seems like a decent book.|From the Inside Flap|Preface|In the digital economy, traditional thinking is proving its futility. Assumptions from the old economy that most of us are comfortable with do not carry over to the now-mainstream digital economy. The proof is in the mirror. MrWakeup

This guide is a briefing on knowledge management and customer relationship management for business decision-makers and IT professionals. The author explains in an accessible manner how to benefit from knowledge-enabled, customer-centric CRM technologies - and offers a 7-step roadmap for implementation.

You easily download any file type for your device.The Essential Guide to Knowledge Management: E-Business and CRM Applications   |  Amrit Tiwana. Which are the reasons I like to read books. Great story by a great author.

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